EA Operations Administrator

The post-holder will work within the Enhanced Access Team ensuring the provision of high quality, customer focused services to the primary care networks in relation to the enhanced access service.   The post-holder will support key developments including but not limited to:

·       Rota management utilising Rota Master and adapting to new work streams.

·       Ensuring appointment books are created in a timely manner to enable Network utilisation.

·       Closely monitoring appropriateness of appointment bookings, hours, rota, clinicians and report any anomalies

·       Provide and execute expert EMIS knowledge.

·       Support GP practices with appointment bookings and new service developments such IT and systems.

·       To support the Medical Administrators with referrals when required.

·       Cost effective acquisition of stock and ensuring timely operational delivery.

·       Ensuring a detailed updated record is created of stock and Equipment at site

·       Responding to queries and giving support to GP Practice staff regarding the Access Service.

·       Supporting the Service Manager with new workstreams and Commissioned Services.